Hello all,
Just wanted to chime in my 2 cents worth on a recent service issue. I recently had an issue with the coax drivers in my lightly modified CS 2.3s. There was a very low level buzz coming from one of the drivers when listening to the top 1/3 of the piano on well recorded discs.
I removed both drivers and sent them to Rob Gillum at Coherent Source Service (859-554-9790.) Rob rebuilt both drivers and returned them promptly. He also emailed me with his detailed findings. The replacement drivers looked completely new, were well packed and included high quality solder.
I was fortunate to have worked with Rob at Thiel during the development of the CS6, prototypes of the CS7.2 tweeter and CS2.3 coax driver. Many of us on this forum will remember the world class customer service of Thiel in their Lexington years and I feel fortunate to have Rob around as excellent resource and gentleman.
Thanks,
Michael
Just wanted to chime in my 2 cents worth on a recent service issue. I recently had an issue with the coax drivers in my lightly modified CS 2.3s. There was a very low level buzz coming from one of the drivers when listening to the top 1/3 of the piano on well recorded discs.
I removed both drivers and sent them to Rob Gillum at Coherent Source Service (859-554-9790.) Rob rebuilt both drivers and returned them promptly. He also emailed me with his detailed findings. The replacement drivers looked completely new, were well packed and included high quality solder.
I was fortunate to have worked with Rob at Thiel during the development of the CS6, prototypes of the CS7.2 tweeter and CS2.3 coax driver. Many of us on this forum will remember the world class customer service of Thiel in their Lexington years and I feel fortunate to have Rob around as excellent resource and gentleman.
Thanks,
Michael