How about using your cell phone, buy a SPL plug in mic. Calibrate the mic and do a test or two. Quit guessing and see if one is actually louder than the other.
https://www.amazon.com/Dayton-Audio-iMM-6-Calibrated-Measurement/dp/B00ADR2B84/ref=sr_1_2?crid=3KHWPES posted this little mic and it works quite well. 19-20.00 usd
Order now and Prime usually gets it there in a day.
How are those ears? Make sure.
Most important, make sure you don’t have a speaker wired out of phase or something simple like that. A wire that is mismarked, or hooked up wrong.. Being that far off center is more than a balance issue.
Balance is time arrival, somehow that’s being messed with, right?
Phase shift, will cause a lower spl and late arrival..
Check for proper connection on the monitor section to the bass section.
Make sure they are in phase.
Check the SPL, make sure.. 20.00 one day...
Regards