Tube Research Labs Latest Dude Preamp


For those members following a recently closed thread about my TRL wows, I have an update. The manufacturer has contacted me and offered to replace my first generation unit with their latest and greatest unit free of charge. I spoke with Paul today and we have agreed on a framework to get this done.

This is an extremely generous gesture as the new model is radically different and more expensive then the generation it’s replacing. We had an interesting conversation about the new units fully balanced design that Paul feels will be a much better fit for my particular needs.

I was not expecting anything like this. They really have stepped up in a big way. Keep you all posted on the situation and hope to have some specifics on the new architecture and features soon.
cdente
You cant ask for a better resolution then receiving a completely new and updated component at no charge.
Cdente,
I`m glad it worked out this way for you. This was a very generous offer from TRL, I hope you enjoy the Dude preamp for many years t come.
As i said "please communicate with TRL and try to be a part of the solution than a problem" but amazingly some guys made personal attacks one me after I said that.

I am glad to know that things worked out.
Cdente, Congrats!

03-25-11: Gallant_diva
As i said "please communicate with TRL and try to be a part of the solution than a problem" but amazingly some guys made personal attacks one me after I said that.
With due respect Gallant_diva, you gotta be kidding me. Sharing your experience with the world WORKS! If the company wants to stay in business ...
Thanks Chuck for posting this info. This shows good character on your part to write this.

We fans of TRL really did want to see you happy with your Dude as Paul does have a good heart to do his costumers right.

Sorry for the cheap shots I took at you during the now closed thread.

Sorry for the cheap shots I took at you in the closed thread.