Uber expensive repair at United Radio

Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
There ya go for hating on us Yanks. Got to hand it to ya, you have a really distorted view. Ya like a propaganda bot.  We was talking about complaining and that it is a good thing. It leads to change. It why American companies are good at customer service.
It's not the 80's any more. We may be slow to learn at times, but we eventually catch on and build on what came before. Ya may want to look at the J.D. Power short and long term reliability. Everyone can still learn from Toyota, but if ya want a really unreliable car, ya need to buy a European one, or a from European owned company. Unless it costs a fortune, European's can't make anything reliable. Lot's of American vehicles in the top 10. How is them apples for ya?
Listen, I'm a proud American but we did spawn the Pontiac Aztec and the Ford Pinto.
Dark dark days, but Ford quality is up there with the most of the Japanese companies. Problem American car companies have is the bean counters don't let the designers do their job. Good thing they keep their hands off trucks. Ya look at the most unreliable, Volks, Land Rover, Jag, Volvo, Chrysler now European owned.
It's not just United Radio.  Places like George Meyer in LA, Pyramid Audio in Austin charge similar rates to work on complicated solid-state electronics, unfortunately for us (fortunately for them!)