Vandersteen Supreme Support


I have been enjoying my Vandersteen 5A's, but have had reservations about some issues that I've attributed to the room in my new house. I got a call from Richard Vandersteen the other day who heard I was not completely satisfied with my speakers (how he heard of that, I don't know)...anyway, he offered to help gain additional performance from them. With the kind help from John Rutan from Audio Connection in Verona, New Jersey (from whom I first purchased the speakers), and Richard Vandersteen, we tracked down and corrected the room problems. Richard made a number of calls, giving me steps to accomplish proper performance. Under his tutalage, we found a number of peaks, valleys, and phase problems with the room, Richard giving instructions on how to reduce these issues. The result is absolutely startling. The speakers are playing with an ease, and clarity, I haven't heard before. I have to say that someone who writes on these posts, came to hear my speakers a number of months ago, before these corrections and was so impressed that he offered to buy my speakers, and when I turned him down, he bought a pair of his own. The difference now is quite astonishing. Many, many thanks to Richard and John for their tips and efforts.
128x128stringreen
This is what high end audio is all about. I have also received excellent service from Richard Vandersteen and John Rutan.
I have to agree with these posts. I have met and spoken to both Richard Vandersteen and John Rutan on numerous occassions. Both are consumate gentlemen who really know their hifi. You can't go wrong with either Vandersteen or Audio Connection.
Ditto here as well. Though I have visited with Richard at numerous shows, I have only spoken with John on the telephone, actually through this website, as he was selling a preamp I was interested in. So fulfilling have my experiences with John Rutan been, that I am considering purchasing a pair of Vandersteen 2wq subs from him to pair with my 3A Signatures……..and I live in Orange County CA, he is in New Jersey! I am that confident that he will ensure I get them installed and set up properly in my listening room.
Really glad to read such nice compliments about Johnny R and Richard V. John sold me a couple of ARC pieces over the years. Always a pleasure.

So ... Stanley (Stringreen), any idea who "Deep Throat" may be??
Thanks! for sharing.
remember guys, it is very important to post both positive & negative experiences w/ these companies.