@corelli
I had the same problem with Schiit that you did. Same runaround too. That's Okay. I showed them.
I bought the Jotunheim instead. It makes a great quick and dirty preamp that is very versatile. You get a preamp that has a phono input, an RCA input and an XLR input. It also has RCA and XLR outputs. This is the only headphone/preamp they make with three inputs. All others have two.
I called it the poor man's Freya. Little did I know at the time that it shares the same topology as the Freya S. Their phono card measures better than the Mani. I think that it is because of its simplicity.
I am using the Jotunheim in my main system along with a Gungnir Multibit and a SOTA Sapphire turntable. I like the Jotunheim so much I bought a second one to use in a system for my daughter.
The first stuff I bought from Schiit in 2018 was a Saga and a Modi 3 for my living room. I also have a Vali2/Modi Multibit in the bedroom for my headphones.
I have been very happy with everything that I have gotten from Schiit. I am more of a tube guy, but sometimes you gotta go with what you can afford.