What can I expect in a UPS damage claim?

Very interesting read. I bought a pair of speakers from a perfect ebay seller who said he over insured the speakers. They were damaged during shipment and it took me one call to UPS to realize I was screwed. What is your time worth? Mine is worth more than I had in the speakers so UPS wins.
I have a pair of speakers listed for sale now; shipping is not an option. If I get desperate to sell they will go very cheap before I'll ship.

Yep !!!!!!! All the above my friend. You should not have added any additional packing material. If the cartons were original and the inner packing original chances are these were approved by UPS. By adding packing this can be disapproved by UPS just as easy. I know, I have to have items we produce pre packed and sent to UPS for packaging approval. This I must do for my larger clients as we ship over 500 cartons daily. 80 percent is with UPS and 20 percent with Fed Ex. Even on thier approved packing it is always a fight to get paid if there is damage.
However, I would not give up if you used the original packing even though you may have added a little on your own.
Good Luck,
Dave

I had better luck with UPS. I had to make two claims and UPS paid both times. The UPS Claims/Inspector took photos of the damaged items and the shipping boxes. I had to submit repair cost estimates. Payment was made in about three weeks.

Nobody has brought up the fact that they were signed for. If there is visable damage to the box, one should refuse the shipment.----Bax global did this to me; the: "You signed,tough luck". BTW, those are just about the words they used. Remember they have a dream team of lawyers whom specialize in denying claims---THAT is their job. Exploiting the loop holes is their specialty. I wish you the best!

It's incredible to me how a company that treats it's customers like this can still be in business! Why do people do business with companies like this?