What happen to MQA on Tidal?


After listening to Tidal only on my phone the last few weeks, I went to stream on my home system but soon realized all my MQA tracks were no longer showing up and the MQA parameters were absent in my streaming settings.  I see Tidal is in "administration" (Chapter 11???).   One of the main reasons I subscribed to Tidal was MQA and purchased a DAC that could decode the format.   I think I should have at least been informed by Tidal if it was cancelling MQA.  Any thoughts? 

I know a lot of people hate (hated) MQA, but like any format I have listened to (Vinyl, CD, SACD, FLAC, MQA, etc.) , some things sound great and others on a plain old red book CD sounds better. 

bubbagump

Maybe somebody cares but even with a revealing high end system all I could do is assume it sounded better which It might not have. Not loosing any sleep over it.

Trying to attach a jpeg of my settings, all my MQA options are gone, just setting of "Low", "High", and "Max".  Time to contact Tidal support.

Simplify your life and do a trial of Qobuz, and no MQA or other Tidal BS to deal with.  I switched years ago — as have many here — and have never looked back. 

First check your interconnects, cause some connection types don’t support MQA streaming. Then go through your streamer control App, check all corresponding decoding settings and tune them MQA enabled. 

I put in a trouble ticket with Tidal and here was their response (or lack thereof)

"When launching Tidal, my MQA parameters are missing in the streaming settings. Also, my collection is no longer showing MQA for my favorite tracks and albums. What’s up with this?"

Response from Tidal:

Hello,

Thanks for getting in touch with TIDAL Support.

We have received your inquiry about the sound quality reflected on your account and we will be glad to assist you.

TIDAL has always prioritized and invested in superior audio quality. Our commitment to open platforms for both artists and fans drives our adoption of FLAC, and specifically HiRes FLAC as the preferred option for the best sound quality we offer.

You will see an updated audio quality settings screen on iOS, Android, Desktop and Web. This update makes it easier to choose the right audio quality for when you’re at home with a WiFi connection or on the go using a data plan. The formats available on each quality level is below:

Max* – High fidelity lossless audio up to 24-bit, 192 kHz with HiRes FLAC (Free Lossless Audio Codec), an open-source format that every artist can create and deliver their music in, and Master Quality Authenticated audio (MQA).
High – Lossless audio with FLAC (16-bit, 44.1 kHz)
Low (up to 320 kbps) – Listen to the music you love using lower data usage with compressed AAC files.

In addition to utilizing MQA, we make use of various high-quality and immersive audio formats, such as Dolby Atmos, to provide our subscribers with a premium listening experience and more artists the opportunity to share their music exactly as it is intended to sound.

If you have any other questions, please let us know.

Regards,

Tamar
TIDAL Support