Where to have Focal speakers worked on?


I have a pair of Focal 918s. I would like to have a tech look at them due to tweeter problems. They seem to be punctured or cracked. Does anyone have a number or source to contact for service?

Has anyone else had this problem?
Any ideas as far as tweeter replacement or upgrade options?
mcpherson
Why not just take out the tweeter, look at the model number on the back of the magnet, and just order a new one from Madisound or one of the other raw speaker distributors. Probably cheaper than ordering through a dealer.
Higgins.
Did you buy Focal tweeters? I emailed them so I will see if they respond.
I am not really sure how to go about taking out the tweeters on the Focals. I guess remove the driver and work from the inside?
About two years ago I have damaged the tweeter of one of my Micro Be speakers while moving. I have called Focal in France and they directed me to the Belgium importer. They have repaired my speaker very quickly (around two weeks) but I have paid dearly (6-7 hundred euros). In the end I was happy I could repair my MicroBes as they were already discontinued back then.

Good luck!