Some dealers are their own worst enemy. If you asked most of them what business they are in, they would reply: "The audio business." The successful ones realize that they are in The People Business.
Here's a good example. I have recently bought three SR RED fuses, one at a time, over the past month from High End Electronics (found here on Audiogon). All three arrived the very next day from ordering. All were well packed, tracking numbers provided, included lots of company literature about the fuses and other equipment and accessory offerings. The last fuse contained a candy cane and another piece of hard candy packed inside, just to say thanks and happy holidays. Now THAT'S a dealer who realizes that he/she/they are in the people business and not the audio business.
After over a half century making a living in 100% commissioned sales, I can say that the wise salesman knows that no matter what the product he/she sells, you cannot sell it without a person on the other end of the transaction. People first, dealers ... and the money will come.
Here's a good example. I have recently bought three SR RED fuses, one at a time, over the past month from High End Electronics (found here on Audiogon). All three arrived the very next day from ordering. All were well packed, tracking numbers provided, included lots of company literature about the fuses and other equipment and accessory offerings. The last fuse contained a candy cane and another piece of hard candy packed inside, just to say thanks and happy holidays. Now THAT'S a dealer who realizes that he/she/they are in the people business and not the audio business.
After over a half century making a living in 100% commissioned sales, I can say that the wise salesman knows that no matter what the product he/she sells, you cannot sell it without a person on the other end of the transaction. People first, dealers ... and the money will come.