Saki70
VERIZON FIOS has less bugs. Service and billing are another issue altogether. Some of their techs too are ham handed and thoughtless. Mostly however any issues I've had were resolved within a day... depending on what and when the issue arose. which was far quicker than bright house cable/time warner's response time for any issue.
The service I had the least trouble with was DTV. once the thunderstorm passed from being directly overhead, all was well. but of course... no phone or web.
Verizon billing just flat out is terrible. In my area following some outage of any portion of service, the customer has to call billing to ensure a credit is applied for it. it is not automatic as was with all other com providers.
their package prices are not uniform either, and they will not inform current customrers of further savings until you inquire personally. To correct one such instance took four months of me calling them each month before a final resolution or remedy was delivered.
I must say however, the quality of the phone line, web, and video are very very, good.
Pray for FIOS or get DTV for less troublesome video. Then all you have to worry about are trees, airplanes, birds, squirrels, slow moving storms, and sun spots.
uh... I'll pray too.