Well, one of the first things I would point out is cost. I was shocked at some of the price points where certain features became available, and I found that highly detrimental to the consumer. When I started the project that would become Wolf, I too was simply a consumer, though with a pretty big tech budget at my day-job. So, I understood Hifi markups, but also the costs and markups in the larger technology field, and thought that the two should meet somewhere in the middle. That is how Wolf has been going up against competitors twice our cost - and winning.
Another difference is the R&D we do before releasing a feature. I really want to include AES & BNC output to our Wolf's - I have two customers waiting to pull the trigger for those outputs - but as it stands, the implementations currently out there in the world today are not consistent, and wont work exactly the same across the various DACs out there. Once we can get them to behave, they'll become available on new systems and as an upgrade to existing Wolfs.
Another benefit of coming from the tech industry is the knowledge and ability to do Wolf IT. Our music backup service is launching this month, allowing customers (and civilians too) to store their music, in the cloud, by the TB. We are working on the pricing structure, wanting to be competitive with the big guys, but without the headaches they give you in what you can and can't do with your own music.
I'll stop here, because I can think of ten other things but don't want to put you guys to sleep. @lwin you know and can speak to the support we offer, our willingness to teach and generally spend time helping our customers understand just what they've got in their Wolf.