You never see this anymore

There was a company called Cello in the early 90's that would put a totally matching system for you. They had 3 price ranges. You could audition their systems at the cello music store in West Hollywood,Ca. I don't know of a company today that does this. Maybe audio is so dead nowadays people just don't care. FYI- Mark Levinson the man not the company owned Cello music systems.
"They had 3 price ranges"

What were those? Malibu price range, Rancho Palos Verdes price range, and Bev-hills price range?
'if you agree with me, then customer service is irrelevant.'

Yes, I agree. I think, price is the most relevant factor.