So essentially Im going in circles. I'll try to explain. I am trying to resign up for the Spotify Premium subscription but I forgot my password. When I request that they e-mail me they say that my e-mail is not associated with an active account so that lead me to think that I just need to sign up again but when I try to do that they say I can't use my user name or e-mail because it is taken already (by me, I assume, from my prior subscription).
I filled out the Spotify contact form for help but when I get to the end and press send I get the response that my session had timed out. I filled the form out again a second time, cut and paste therefore really quickly, and I still got the same session has timed out response.
I will say that cancelling my subscription last time was a real hassle, just like my trying to resubscribe right now. Poor customer service in my opinion; we'll see if my e-mails requesting help actually made it through to them or not.