@admin Thanks for providing that info, Tammy. It occurs to me that it might be worthwhile for you to call the fix I described earlier to the attention of the developers. If a simple change like that can resolve the problem at the user end, perhaps it would be suggestive to them of a correspondingly simple change that could be implemented at their end, that would allow the issue to be resolved for everyone without waiting for the future upgrade you referred to.
Thanks. Best regards,
-- Al