I wish I was able to get more detail on the fix. No one seems to know - except there is a fellow at REL who builds these cables by hand. I'll see if I can get him to let us know. Generally they want to keep things trade secret I'm sure BUT this involves support to existing customers in order to correct a problem. I'd like to think that the issue is simply a matter of filtering but why would they not simply say that if true? We shall see.
Stan, thank you for confirming the issue regarding dealers getting information. I also called a local - long established and very highly regarded - dealer of REL products, only to discover that they had never heard of this problem.
Meanwhile the folks at Sumiko are saying "just ask your dealer"!!!
Sigh.
Art
Stan, thank you for confirming the issue regarding dealers getting information. I also called a local - long established and very highly regarded - dealer of REL products, only to discover that they had never heard of this problem.
Meanwhile the folks at Sumiko are saying "just ask your dealer"!!!
Sigh.
Art