@blkwrxwgn I'm guessing you got an early one. Probably took a factory software revision or two to stabilize things. That makes sense since all my units arrived last month and each unit came right up perfectly.
Hoping you find the same if you try again. I think it's a great product and good value. I haven't tried to see if it makes a difference sonically but those with a little extra cash might want to upgrade to the ifi iPower X or iPower Elite power supply at a later time. Buy these from Amazon and if you don't hear a difference, return them. Swapping out the cheap, stock power supply that came with my Roon Nucleus+ for the iPower Elite was a noticeable and cost effective improvement.