So the actual lead time for my Impact Monitor order ended up being 18 weeks. The clock is still running on the powered sub - which I'm told they are still waiting for the plate amps.
Within the context of the pandemic and the interruption of supply chains I can understand shipping delays. But by more than a factor of 2x? It strains credulity. AT this point I feel like Tekton is using their customers as a bank. A little like a Go Fund Me project. But with a Go Fund Me project they only take a deposit... not the whole amount.
On the other hand, Schiit Audio, a company that also builds to order and sometimes has lead times, holds the order but doesn't actually take your money until the product is in stock and ready to ship. That seems more reasonable and fair.
I run 3 small companies with payrolls that fluctuate wildly. I use a line of credit to smooth out the peaks and dips so there is no disruption to my customers. It's not rocket science. However, if I could get 18+ weeks of no interest loans from my customers, that would be something.
Aside from the main point - the speakers sounded good right out of the box and they are still breaking in. However, the whole experience has been tainted by the feeling that I've been taken advantage of by the business process. Just my $.02
Within the context of the pandemic and the interruption of supply chains I can understand shipping delays. But by more than a factor of 2x? It strains credulity. AT this point I feel like Tekton is using their customers as a bank. A little like a Go Fund Me project. But with a Go Fund Me project they only take a deposit... not the whole amount.
On the other hand, Schiit Audio, a company that also builds to order and sometimes has lead times, holds the order but doesn't actually take your money until the product is in stock and ready to ship. That seems more reasonable and fair.
I run 3 small companies with payrolls that fluctuate wildly. I use a line of credit to smooth out the peaks and dips so there is no disruption to my customers. It's not rocket science. However, if I could get 18+ weeks of no interest loans from my customers, that would be something.
Aside from the main point - the speakers sounded good right out of the box and they are still breaking in. However, the whole experience has been tainted by the feeling that I've been taken advantage of by the business process. Just my $.02