Acurus ACT 4 firmware update problem/question to owners

I hope those issues will be solved .
Christmas is coming and with Covid confinement ; we need our gears   to work flawlessly.

The good point is that if you have to ship your ACT4 , for repair , they will  upgrade it to 20 channels at no cost.You five years  warranty is reset
As long as you are the original owner. The warranty is not transferable .

All the best
Pierre

I do hope to solve them too. But after your comment sending the device to service and upgrade is tempting too :)))

I have tried to find text where it is written that the 20 channels upgrade is free.  Without success.
But , I am shure , I have once read it.
So , confirmation about that from Indy Audio Labs is required.

Let us know , if every things  turn out right for you.

Yep. Spent two days testing, no bugs noticed. Some steps in the menu take time, but that’s expected from a computer-like devise. 
Main problem was to reach Acurus people since I did not receive any response to my email to support@

However, after the contact was established with you help, they were very helpful. 
Update procedure was set up in the most complicated way possible, however there was nothing unusual to the advanced Windows/Linux/Mac user. 😂

It seems like I will also have a chance to test Aragon Iridium monoblocks soon 😉. Those are out of my budget, but I’m very tempted to give them a weekly run with ACT4 at my home.