VRS is NOT a dealer for my product, but thanks for the plug. In fact, I do not have ANY dealers. If you did your homework correctly, you would know that the Power Wing is a customer-direct product (as stated on my website), along with the Cable Cooker. VRS, along with many other business colleagues (and there are many), recommend my products from time-to-time, because they've used them and like them. But you seem to have a nasty anti-business agenda here, don't you.
If Vincent couldn't help you with your question (which is quite odd, knowing how involved he is with Sonic Studio and Amarra), it is only professional for him to refer you to Jonathan. Perhaps you had questions about your DAC and its ability to work with Amarra, or some other technical question that Vincent couldn't answer without a crystal ball. Not "one sentence of help"? You make it sound like some nefarious is going on. Vincent is one of the most helpful people I know, and if he doesn't know the answer to something, he digs and digs 'til he finds it, especially for a customer.
Any other lies and smears you wish to offer now?