Some additional items to check are:
1) Update your device firmware: Check to see if there are any firmware updates available for your device (router, computer, etc.). Device manufacturers regularly release firmware updates you can download to your device over an active Internet connection. Most devices also feature manual steps for firmware updates in the "Settings" menu. The user manual for your device generally includes information about accessing and managing firmware settings, as well.
2) Are there a lot of other devices connected to the same Internet network you are using that could impact the streaming speed?
3) Many streaming issues are caused by problems with your Internet connection and the hardware used (router, Ethernet switch).
4) Restarting your device, Internet modem, Ethernet switch (turn off for 2 minutes and plug back in) and router can resolve many intermittent connectivity issues.
Please keep us posted.
1) Update your device firmware: Check to see if there are any firmware updates available for your device (router, computer, etc.). Device manufacturers regularly release firmware updates you can download to your device over an active Internet connection. Most devices also feature manual steps for firmware updates in the "Settings" menu. The user manual for your device generally includes information about accessing and managing firmware settings, as well.
2) Are there a lot of other devices connected to the same Internet network you are using that could impact the streaming speed?
3) Many streaming issues are caused by problems with your Internet connection and the hardware used (router, Ethernet switch).
4) Restarting your device, Internet modem, Ethernet switch (turn off for 2 minutes and plug back in) and router can resolve many intermittent connectivity issues.
Please keep us posted.