Frank: I appreciate the fine experiences you have had with ARC and am glad to see you have not been as poorly treated as Mes and I have. While Leonard may be following company policy, he, being the "front man" for ARC, should have a bit more tact and understanding as to the needs of customers. MES is a human being who is currently going through some unfortunate circumstances. Isn't there enough for him to worry about without having to deal with the petty politics of a company he gave $30,000 to just a short time ago?
Let's try and keep this in the right perspective, he bought brand new Ref 300 MKII monoblocks in mid-December. After listening to them for a short time, finds himself having to part with them, against his will, to take care of family matters. After not being able to find a buyer in the US willing to pay "fair market value" for them, finds a buyer from Europe who will buy them as long as the amps can be converted prior to shipment. ARC (Leonard and others) heard the reason for MES having to sell the amps and refused to help him, due to bullshit politics. Is this a company worth supporting?
BTW, Your suggestion of contacting Steve Huntley is a fine one that I think MES should persue as well.
Let's try and keep this in the right perspective, he bought brand new Ref 300 MKII monoblocks in mid-December. After listening to them for a short time, finds himself having to part with them, against his will, to take care of family matters. After not being able to find a buyer in the US willing to pay "fair market value" for them, finds a buyer from Europe who will buy them as long as the amps can be converted prior to shipment. ARC (Leonard and others) heard the reason for MES having to sell the amps and refused to help him, due to bullshit politics. Is this a company worth supporting?
BTW, Your suggestion of contacting Steve Huntley is a fine one that I think MES should persue as well.