Audio Research Reference 3 Seeking help


Dear Brothers,

I am Michael from Hong Kong. I bought my Audio Research Reference 3 Preamp from the previous authorized Hong Kong dealer in 2008. Now I intended to upgrade the said 4 pcs 0.0024 coupling caps inside the Ref3 but the present authorized Hong Kong dealer refused to help me to make such order.

Would you guys offer me assistance to that? Of course, I must pay you back the charges in advance, if any.

Thanks for your help.

Rgds,
Michael Cheung
from Hong Kong
techalliedsinatown
To my understanding, do you guys mean parallel a 0.0024mf cap each on all the 4 big coupling caps??

Would you send me the schematic? I will ask a qualified technician to do the soldering job. I am an electronic dummy. Thanks so much.

By the way, where can I find the infini caps ? 0.0024mf is quite difficult to find. Thanks.

I contacted ARC already by overseas phone call but they asked me to contact the local dealer direct and they do not deal with end consumer!!

Oh my god!! What can I do? Would anyone offer me any help?
Thousand thanks.

Rgds,
Michael
"I contacted ARC already by overseas phone call but they asked me to contact the local dealer direct and they do not deal with end consumer!!"

LOL!

ARC is too busy replacing burned resistors in their tube power amps!

Very poor customer service!
Don ... I must respectfully disagree with your comment that ARC has poor customer service. It's difficult to judge the situation described by the OP just comfortably sitting in my music chair ... so I won't.

But based on my personal experiences dealing with Kalvin Dahl and Chris Osanna, IMO, ARC provides top drawer customer technical support and product advice. Heck, when a pesky bias resister blows, a local ARC authorized service tech makes house calls. Saves me schlepping a bulky 75 pound amp around. Further, if you search the Forum archives, you will see that many others share my opinion.
I would be most grateful were any AG member to be in a position to advise me as to what voltages / loading ARC run the 6550 within the Ref5SE power supply circuit,
as It would seem that ARC Central forcibly lobotomize (other than their official service tech's ) anyone outside of the Program found to be in possession of 'Company' information of this nature !