Audiocubes2.com

Hi Jon. I bought a Denon DL103R as well and at a later time a Denon step up. The 103R arrived defective with only one channel working. They exchanged the cartridge without problems. As far as I rememeber they do offer a 12 month warranty unless otherwise stated including a 30 day defective return policy. I might had to pay for return shipping but that was about it.

Good luck.

Rene

I bought TAOC PTS-F feet from the audiocubes2 website. Perfect transaction and perfect items ! Highly recommended.

Thank you for the replies.
It seems they do honor warranty, and seem reputable. They sell Helicons for $400 less than anyone else.
Any bad expriences out there?

One thing I forgot previously: The cartridge took forever (4 weeks+) to arrive from Japan when I ordered it two years ago. However my last order for the Denon step-up was here in less than 2 weeks. So if you have time and there is no rush, you should be ok.

Rene

I bought a Lyra Titan from them. The diamond came off and if there is a warranty for it, I couldn't find how to use it. I contacted Lyra Japan directly and the U.S. distributer, Musical Surroundings, and there was no valid warranty.