Thank you for the replies. It seems they do honor warranty, and seem reputable. They sell Helicons for $400 less than anyone else. Any bad expriences out there?
One thing I forgot previously: The cartridge took forever (4 weeks+) to arrive from Japan when I ordered it two years ago. However my last order for the Denon step-up was here in less than 2 weeks. So if you have time and there is no rush, you should be ok.
I bought a Lyra Titan from them. The diamond came off and if there is a warranty for it, I couldn't find how to use it. I contacted Lyra Japan directly and the U.S. distributer, Musical Surroundings, and there was no valid warranty.
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