My local dealer sent a
Tech to my home to solve the problem. We discovered that iTunes stores the
cover art in an encrypted and hidden file that was NOT COPIED to the Aurender. We found and ran Doug's Scripts ($1.99) that placed the album cover art in the correct
album file location. We then deleted all files on the Aurender and copied
everything over again. Again, the cover art was not displayed.
After the Tech left, I
immediately called Aurender Customer Support who said Doug's Scripts has
two versions and we selected the wrong script. I re-ran the correct
Doug's Script version that stores the album cover art in the correct file
location AND NAMES it "folder.jpg". I deleted all the files on
the Aurender, again, and copied everything over again. My cover art was
included and was displayed correctly on my iPad. Everything worked perfectly. Please see:
http://dougscripts.com/itunes/scripts/ss.php?sp=savealbumartjpeg
I am a huge fan of Tidal and prefer my albums be in artist sequence and they were not. I emailed Aurender Customer Support and requested they upgrade their software to provide this artist sort sequence capability. The last Aurender software release included this sort feature and I was very happy.
My Aurender N10 continues to work perfectly and sounds terrific. Their customer support is terrific. As you already know, setting up a computer, like the MAC Book Pro, or the Aurender Music Server, like the N10, sometimes may require some extra work. In the case of my Aurender N10, I had problems with the missing album cover art but was able to get the problem resolved. I have had no other problems with my Aurender N10.
As I have stated above, the Aurender N10 is a wonderful music server, easy to use and I highly recommend it.