slaw, more than reviews (who knows what experience many online posters have?) it seems like both VPI and your dealer were to blame.
I've owned two VPI 16.5s and had none of your problems with either one. First it is hard to imagine your platter was not secured properly but obviously that somehow slipped through. Regarding the strong suction, that is simply a function of the angle of the slot in the tube relative to the record surface. Viewed from the outside end, if the slot points straight down (180 on a 360 degree reference) then the vacuum will be too strong. If set backwards (< 180 degrees) it will not pick up the fluid. VPI specifies the slot should be at 185 degrees for efficient vacuuming. It seems your dealer should have checked that. The two I've owned have been and I get complete drying in two revolutions.
I've owned two VPI 16.5s and had none of your problems with either one. First it is hard to imagine your platter was not secured properly but obviously that somehow slipped through. Regarding the strong suction, that is simply a function of the angle of the slot in the tube relative to the record surface. Viewed from the outside end, if the slot points straight down (180 on a 360 degree reference) then the vacuum will be too strong. If set backwards (< 180 degrees) it will not pick up the fluid. VPI specifies the slot should be at 185 degrees for efficient vacuuming. It seems your dealer should have checked that. The two I've owned have been and I get complete drying in two revolutions.