Buying Synergistic Research ICs so difficult

We figured out the problem. Their system was sending the emails to an old email address so I was never getting them. Now that we got that figured out I usually get a reply the same day.

Cables will be here tomorrow!

I never had any luck with the Cable Company.

Some of the problems I had with them.

1.When I call, the only available Sales Rep is on another call, the operator would tell me someone would call me back. No one ever calls back.

2. Emails go unanswered.

3. In the rare occasion I was able to speak to a sales Rep, they never had what I wanted to audition in stock.

Now, maybe its because I have bought very little from them and they do not view me as a potential customer.
Actually, I feel I never buy anything from them because of the problems I have listed above.

If you get to audition the cables you want from them, big congrats! If not, let me know , I can recommend a better Dealer. Check out my system, you will see its all Synergistic Cables. None bought from the Cable Company.

Good Luck!

Well.... I got half the cables today. 1pr each of AU79s, Accelerator and Acoustic reference. I was going to start with the AU79s and then move up the range but since I won't have the other pair of AUs and accels till tomorrow I couldn't help myself and jumped right in with the combo that Elliot at SR had suggested. Acoustic reference between the cd and pre and accelerator between the pre and amp.

First I listened to a few well known songs with the VDs, nice as always. Then I swapped the SRs in but did not hook up the active shielding. Bit less forward, a bit more clarity and ease, but not a huge difference. So I hooked up the MPCs and listened again. At first I didn't notice a difference.... but then details started to pop out at me... instruments that weren't there before, individual guitar strings, then more bass, beautiful midrange, beautiful natural vocals.

I had to turn things off because it was getting late and the room had heated up to almost 80 but first thing in the AM I'm going to do an extended listening session. I don't even know if I want to bother with the AU79s although I might give the double accelerator run a listen. I'll swap the VDs back in after a few days and see if things change.

Hi Adhaney, if you get a chance try some of Synergistic speaker cables as well, the effects are cumulative.

Since the Powercell came out last , that was my last purchase.
If I was starting out now, I would purchase the SE 10 Powercell first.
That one item will make the biggest change for your entire system.