Calling all Proceed AVP 2 owners..please advise

Can someone out there provide all of us Proceed owners the scoop on Harmon fixing Proceed products, and the now classic series of Mark Levinson components? There is a lot of both on Audiogon and the goners need advice. If you know of the situation please let us know.

Had a conversation with Richard at Harmon today (came over from Madrigal). They are repairing Proceed but will not be upgrading or writing new software. So much for getting up-to-date laser technology that will handle DVD-R's or some of the newly authored DVD's that won't play on my PMDT but work fine on my son's $50 Koss. Was waiting loyaly & patiently for DVD-A et cetera. Now the question is whether or not to take advantage of one of the last AVP2 upgrades available out there.

As an AVP2 owner I think we should hold them to their word. They promised us THX Ultra2, DTS NEO:6, and DTS 96/24 decoding amongst things. Any thoughts on writing the CEO of Harmon International?

That's worth a shot. I just did one of the last AVP2 upgrades out there, so I'm still appreciating it. I would like to get a shot or 2 in for my PMDT. I paid $6k for a unit that acts like a hunk of crap too often. I'm at the point where I'm hoping for some talented 3rd party to come along & support Proceed stuff. I think the units are worthy & there's enough of them out there. Anyway, count me in on any action.

If Harman can not see its way to do some final fix or support for PMDT owners why would anyone buy Lexicon pieces. It is the same company with the same people making the ultimate marketing decisions. Will these brands be supported as Proceed was? In my mind this company has a very short window of opportunity to turn around a serious marketing problem. After that a rather large number of affluent and disgruntled customers will make themselves heard in the marketplace in a number of ways. Forums such as this where prospective buyers search for high end products will reflect the customer dissatisfaction. On a much deeper level I would have serious talks with local dealers about harmon products.
Since I like many others here are consulted by any number of people the negative word of mouth feedback would cause some serious issues. Finally I wouldn't be surprised if someone didn't consider a class action to address the many promises made by the company which have not been met. I know I purchased these products with some very public promises of upgradability and support that have not been met and if the company had no real plan in place to meet these promises there are legal issues involved. The rather negative impact of such litigation is incalculable. I don't think I would want to go in such a direction, but others might. Some simple customer support in short order would do a lot to remedy these issues and would stop the question "Why buy any Harmon products if you can't trust there functionality or promises of support?"