2. speakers
  3. 184389-182370

Contacting EgglestonWorks

I have a pair of  Eggleston Andra II's that need to be serviced. Foam surrounds need replacing and performance check. Also wanting to upgrade them as well. I've called the number provided by them on their webpage about 5 times, left messages, and emailed tech support and services to no avail. Does anyone know an alternative way to contact them or does anyone know of a reputable speaker tech that can service them. I paid $15,000 for them and it would be nice if I could get them checked out and or, upgraded. Thanks in advance.

128x128soulfulterrain
facten
2,881 posts
 

This is on their facebook page

 

jim@egglestonworks.com

soulfulterrain's avatar
soulfulterrain OP
1 posts
 

Thank you!

carlsbad2's avatar
carlsbad2
1,623 posts
 

The email should work better. They apparently teach in business school now that no contact with the customer should be made by phone. Make them punch endless numbers while listening to a computer until they get mad and hang up. bonus points if you can get them into an endless loop.

I routinely drive to stores instead of calling them, even if they called me and left a message to call back.  they won't answer the phone.

Jerry

rc22
133 posts
 

GSS Speaker repair services based in Hollywood.  They can fix anything.  Got their name from Hawthorne Stereo in Seattle who has been in business for literally something like 60 years.

Needed my brothers Naim speaker woofer repaired.  Hawthorne says GSS has literally never failed to repaired sent items. 

Didn’t fail me either.  Singh is the owner.  Great prices too.

More to discover