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DENAFRIPS DAC ---- Owner Impressions, Feedback, General Discussion, Questions and more....

Thread for OWNER IMPRESSIONS, FEEDBACK, QUESTIONS, ETC. regarding DENAFRIPS DACs.

DENAFRIPS lists the following R2R DACs:

Ares, Pontus, Venus, and Terminator (in increasing price order).

"DENAFRIPS incorporated in year 2012, focus in developing high end audio equipment at a very affordable price. Throughout the years of intense Research & Development, and continuous improvement of the product lines, DENAFRIPS had finally settled with the current product range equipped with R-2R ladder DAC technology. The reason behind this is the designer strongly believe that R-2R DAC is the best way to reproduce music.

The name, DENAFRIPS, stand for:

D-ynamic
E-xquisite
N-atural
A-ttractive
F-idelity
R-efined
I-ntoxicating
P-ure
S-ophisticated

This mean a lot and it is the house-sound of all DENAFRIPS products." [Copied From Denafrips About Us section]
david_ten
alvin1118
131 posts
 
Hello guys,

We have had someone in mind for months now but wanted to make sure that person was up to our standard of service. After a couple of repairs were done very well, we are happy to announce the US service center in Atlanta GA, Mike Powell Audio, a 15 year veteran in the Hifi industry with the background in modification and repair as well as design and manufacturing.

Henceforth, for US customers, you do not need to ship the faulty unit back to us. Mike offers 'white glove' courier service. All you need to do is to pack the unit back in its original packaging, tape it, and wait for the courier to pick up from your doorstep. 

The turn around time is approx 1-2 weeks. Once fixed, the unit will be returned to you, door to door delivery. 

More details here: USServiceCenter

Many thanks.

Sincerely,
Alvin @ Vinshine Audio
Post removed 
coach59
52 posts
 
Jayctoy, I remember you too. Your wife was with you and we spoke briefly about being on Audiogon.  Yeah the Pontus make me smile every time I fire up my system. No regrets .
david_ten OP
5,480 posts
 
@alvin1118  Alvin, Terrific response and support!

Just for clarification: owners will still need to contact you (Vinshine Audio) to generate the 'RMA' or equivalent, along with the resulting shipping labels, etc., correct?

I ask because many of us know Mike Powell and I imagine some may think to reach out to him directly.

Thank you.
alvin1118
131 posts
 
Hello @david_ten ,

Thank you for your kind words. Yes, owners still need to contact us for RMA. We will be the front line to determine the type of fault, thereafter, engage Mike to make the necessary arrangement: Pick up - Fix - Return

Meanwhile, an interesting review of the Terminator: here.

Enjoy the music!

Rgds,
Alvin @ Vinshine Audio
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