Hello Bhchung,
Please excuse the delay in processing the warranty replacement!
It's summer and some of our employees are or were on vacation ... And Gary (Trueaudiophile) is a special case too.
So please, Brownsfan and Bhchung, send me a PM including the serials of the tubes, the type of the amplifier and an address, so I can solve any problems (if exist) personally on monday and ship the replacements as soon as possible.
Regards, Matthias
Please excuse the delay in processing the warranty replacement!
It's summer and some of our employees are or were on vacation ... And Gary (Trueaudiophile) is a special case too.
So please, Brownsfan and Bhchung, send me a PM including the serials of the tubes, the type of the amplifier and an address, so I can solve any problems (if exist) personally on monday and ship the replacements as soon as possible.
Regards, Matthias