Try a "cheater plug" on the pre-amp power cord for troubleshooting purposes. If this doesn't work, try the "cheater plug" on each of the other components hoohed to your system. Listen for the noise with each swap. If the noise goes away, trouble shoot your grounding issue.
Do you have cable TV, antenna or phone lines connected to the HTS-3500?? If so, disconnect them one at a time and listen for the noise. Troubleshoot the line with issues if an offender is identified. If the noise persists after all of the troubleshooting, have someone check out your pre-amp. You may contact me by E-MAIL for further questions...
Do you have cable TV, antenna or phone lines connected to the HTS-3500?? If so, disconnect them one at a time and listen for the noise. Troubleshoot the line with issues if an offender is identified. If the noise persists after all of the troubleshooting, have someone check out your pre-amp. You may contact me by E-MAIL for further questions...