how high is the drop test at ups?


just got a new set of high quality bookshelf speakers. one is doa. so i looked inside and the xover is snapped from the terminals and has a corner cracked off. i have never seen this before. there is no damage to the box. i wonder how this could happen. it looks like a powerful force must have developed even tho the crossover is heavy duty and weighs more than many.
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I took an Oppo 870 to a UPS drop off for shipment. When the lady took it off of the counter she walked 4 steps and tossed it on the concrete floor without bending over at all. I went off on her stupid ass. Fortunatly the buyers loved it, but the point is, we live in a culture of really lazyass people that don't give a crap about anything.
It depends on on high they can throw it!
And if there is a ladder in the room.
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UPS guidelines require a package to be able to sustain a 3 foot fall, but when you add a 'fragile' sticker, they push it to 6 or more feet!

Basically I figure if it can't bounce to the address it won't make it with UPS.

I like FedEx ground better and when shipping heavy items go with a freight company as big amps will tear through a double box easily with a small drop.