I think the above suggestions are adequate fair and responsible... if no other recourse is available. ie., the cariier.
Everytime, and I do mean everytime, a carrier will submit it is the fault of poor packing. It's just what they do the majority of the time. it's like their default answer to any claim.
I even know of an occasion in which the carrier said it was due to poor packing, and the carrier did the packing! They failed to notice the checked box on the shipping bill where they had provided the service.
Carriers, I think, feel a package should be able to withstand a drop from a tenth story window right onto the street below.
Not trying to mitigate for the packer/seller, just some alternative thinking.
Everytime, and I do mean everytime, a carrier will submit it is the fault of poor packing. It's just what they do the majority of the time. it's like their default answer to any claim.
I even know of an occasion in which the carrier said it was due to poor packing, and the carrier did the packing! They failed to notice the checked box on the shipping bill where they had provided the service.
Carriers, I think, feel a package should be able to withstand a drop from a tenth story window right onto the street below.
Not trying to mitigate for the packer/seller, just some alternative thinking.