I damanged my Shelter cartridge, next steps?....


Hi Folks:
Well, I managed to damage my Shelter 501 mkII by, well, bumping into it. So, to cut a long story short, the stylus is leaning to one side horizontally, and is pointing more steeply vertically (wider angle between end of stylus and body of cartridge). Finally, the stylus appeas to be more 'springy' and is not as rigid.

So, question is, can I salvage it? Should I try to orient it correctly, or can it be 'reseated'. The stylus does not appear to be bent or broken - just out of correct orientation, and a little loose. Anyway, I'd value advice on whether this can be fixed, and who I might bring it to for such a fix. The cartridge is about 2.2 years old and has about 250 hours on it.

Looking forward to hearing any recommendations on next steps. IF I have to replace the cartridge, I'd also welcome input on replacements. I've a teres 255 with OL Silver Arm. Preamp is Supratek Syrah.

Thanks!!!
John.
128x128outlier
Hi Cardiackid, thanks for the suggestion. I haven't heard of that company, so I will check it out. I also got a recommendation to send to Benz Micro in Switzerland, which I may try too. Overall, I'm now up and running with a ZYX Airy 3x-sb low output, so I'm in good shape. But, it would be great to see can I get the Shelter salvaged and then have a backup, or re-sell. Thanks again for the tip. I'll surely try and get it fixed/retipped if I can.
Don't bother with Expert Stylus they are good but expensive - you will pay more in pounds than you will in Euros/dollars with Benz Micro. I sent my Koets Black to be re-tipped in Switzerland and it cost half the price that Expert quoted me.
Outlier,

Others have had pleasant results with Expert so I would suggest you consider all options. Since you will require more than a simple retip, i suggest that you understand the track record of each company for the rebuild. Another key point is how close to original spec will the repaired product be.

With the current exchange, all Euro transactions will be hefty. The main thing, don't give up on a professional repair until you have all of the facts. Is van den Hull an option? I am not sure.

Good luck, you have many good options suggested.
Cardiackid, with respect, you are wrong about the exchange rate. Expert are in the UK, where I am, and their quotation for the same work as Benz Micro was more in pounds than the Benz quotation in Euros. As 1 Euro = £0.70 it means that Benz are over 30% lower.

It is fairly common knowledge that Van den Hul subcontract repairs to Benz in Switzerland, just as the Cartridge Man subcontracts his repair work to Expert, obviously charging a substantial mark-up.
I appreciate you point, and if Benz is the place to go, that's fine. The main thing is to be sure that repair options are well considered before discarding the cartridge. That 501 may be a great back-up cartridge after repair.

Also, I guess I am an outsider, but I thought Van den Hul repaired their own. Live and learn. Thanks for the update. This thread may come in useful for me too!

Happy listening