2. home-theater
  3. 1399316964

If you have ever bought anything from HSU research

This has me scratching my head. I have heard about these people for years, I finally bought one a VTK 12 incher.

I got it back to my house and the cabinet was punctured.

I took pictures notified them and they sent a call tag. I had to wait all day etc. Over the weekend after they got it back, I told them I didn't want it and wanted a full refund.

I couldn't try the unit and have to say the one I got was very very cheaply made. I had sawdust all over my floor, the driver was made of paper in short it was pretty crappy.

Of course being a greedy little internet company they tried to place it under their 30 days policy even though the unit I got was defective.

They have said all kinds of things that are untrue to the credit card company to keep this $99.00. Especially candy.

On a whim and this is what the thread is about I called FEDEX with my original tracking number in order to make a claim, I figure hell you have the sub and are still charging me money I will look into it. No more than a week after they got the unit back. They were paid in full for the SUB at retail not wholesale and were also paid for shipping to and from my house. Only the cabinet was damaged not the driver or amp.

They are still trying to charge me a fee, Not sure if they hit their head or what, but this is FRAUD.

I am just letting others know if enough people have been bilked out 100.00 a class action suit is in order. I can't be the only one

Matto
viablex1
avgoround
287 posts
 
Halcro, you sure showed him!
I, for one, do thoroughly enjoy grown men correcting other grown men's grammar!! This never ceases to amuse me. BRILLIANT!
Yes...Oh and thank you for going all Old Testament here!! Good choice!...humorous thread, indeed.
viablex1 OP
71 posts
 
Lol, oh well at least this is entertaining.

But to those that have had a good experience, in no way am I trying to convince you didn't and you are not going to convince me otherwise

Also nothing against the Old Testament but the Torah predates that considerably, and I was just quoting Jewish myth. I have not studied the Torah or it's esoteric teachings but have run into a center that uses it's teachings in healing others. They actually pattern after Jason Schulman I believe.

There are probably persons on audiogon that have been taught the teachings and are a better source than me any day of the week.
loomisjohnson
1,941 posts
 
like seemingly everyone else here, i've had only positive dealings with hsu, both in terms of product and service. i don't doubt that the op sincerely believes he's been wronged in some way by hsu, but you would think that given the op's stated legal acumen and knowledge he would wish to pursue his legal remedies rather than simply wail on about a manufacturer who's not here to respond. otherwise, most might conclude he's simply a stroke.
viablex1 OP
71 posts
 
And that is a great thing, I am glad you personally have had a good experience with them. I am just relaying my experience. Its devolved into a bit of a flame war but I knew that going in. I really don't have much legal acumen but I am really aware when someone is pulling a fast one.
again this is for people that may want to pursue getting their money back, I assume that the OP that have had a positive experiences would not want that or maybe they do. I really can't say what anybody else will and will not do.I can only realy my own experience
danoroo
239 posts
 
Viablex1 wrote: "I got it back to my house and the cabinet was punctured."

You picked this sub up at the FedEx facility yourself, didn't you? Any chance you damaged it while you were transporting it back to your house?
More to discover