"This naperaudio guy has got some issues eh?"
And I always thought that I was the "King of Sarcasm"
And I always thought that I was the "King of Sarcasm"
insurance and shipping with UPS
I recently shipped a Levinson 432 amplifier with UPS.I brought it to UPS and requested that they box it. It was insured. During transit UPS dropped the amplifier and pretty much destroyed it. I offered to pay for repairs, however the buyer had no interest in purchasing the item. UPS inspected the damaged amplifier and denied my claim, insisting the amplifier was not properly packaged. Corporate denied responsibility and said the issue was between myself and the UPS franchise that shipped it. I've been dealing with the franchise for a month and they are fighting with corporate in an attempt to adjudicate the issue. Meanwhile, I've repaid the buyer and have had no relief from UPS. The UPS website clearly states that if a franchise boxed the item they are responsible. Does anyone have a suggestion on how to resolve this issue, other than hiring an attorney? UPS seems to be somewhat of a scam operation. I did not realize that all UPS offices were franchises and am wondering why anyone would ship anything of value with them.
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- 125 posts total
Naperaudio and Fleschler, Thank you for your support. After years of dealing with the public I developed both a thick skin and head. Most I dealt with, 98% or something were fine people. There was always a certain element of madness out there though. Some were only rude. A few were really in need of help. That's just life in the big city. It has its charms. |
I need to state here that even though I found one of spin4cards points to be of some relevance I cannot condone his actions or attitude here at all. Please read and digest this thread for some guidelines... https://forum.audiogon.com/discussions/polite-rules-for-discussing-audio-related-things |
dmid, Insurance not working anymore. UPS pay rate per claim is microscopic compared to the number of claims submitted. What they do most frequently is opening claim on your behalf and closing with no pay without you even knowing that. Insurance is just another several bucks you're just going to loose without any possible return. The best way to deal with UPS is alternate companies. |
- 125 posts total