Is it O.K. To Speculate Re: Company Stability Here?


  Today I read a thread a poster wondering in Mytek was still in business.  A couple of replies were critical of the poster for asking.

  Owners of Krell products started a few threads when the company didn’t answer queries about repairs.  Some criticism ensued due to alleged insensitivity to deaths in the family ownership.

  I mentioned that I heard a rumor about Sim Audio due to the demise of one of their founders and was told that I was on a mission to destroy their company.

   I fully understand that the Internet is the leading source of information, good and bad .  I also realize that it is the medium of commerce for audio companies .  I also realize that company margins are small and that misinformation can be very harmful to their bottom line.

  However the fact that these companies sometimes have precarious stability means that their customers, potential or otherwise, have legitimate questions.  Look how Thiel Audio, Krell, Audio Research, and Mytek have done over the past half decade or so.  If a creative voice at Sony leaves the company for whatever reason, chances are Sony will still be here for the next several decades.  With the companies Agoners tend to favor, it could be disastrous.

  That is a long winded prelude to my question, namely: Can we question the stability of companies here?  I don’t want to be a troll and hurt any manufacturer.  However where do we few tens of thousand aficionados get to ask legitimate questions?  This is a Forum for hobbyists, not God’s Writ on Absolute Truth.

  If anything I think that the quashing of rumors benefits the manufacturers more than seeds of doubt in the minds of consumers.  I speak as some who has previously bought Mytek and AR gear, and who has seriously considered SIm Audio.  Personally I am not going to spend thousands of dollars on something if I think the company may not be here in 6 months. YMMV.  However I think this space should be a legitimate place to ask questions.

mahler123

Any small company with an internet presence should get ahead of any speculation about their demise by being transparent. If there was a death in the family and customer service goes dark for a few days - just add a banner to the website explaining the situation. If a partner leaves, explain that and apologize for any delays that may occur until the position is filled. 

Lack of information only adds fuel to the forum fires. 

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I've been in 'high-end' for some 45 years. When I started, the big names in electronics were McIntosh, Marantz, HHScott, Dynaco, AudioResearch, Threshold, Counterpoint, Krell, Levinson, AR, Garrard and many others. How many of these are still alive and kicking? As critically, how many are still private companies? One? My ancient Krell KSA100 has been in the shop for 3 months. I am still not 100% sure I'll ever see it again, although Krell assures me it's fine. It's the first time in 35 years it needed repair. I have a pair of 40 year old Magnapan 3.3r's and they still stock parts for them. THAT"S security!