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Mcintosh MCD12000 issues

Team,

 

I have a set of issues and resetting and powering off the device is no fix.

1. MCD12000 powers up but it powers up 3 times  with 3 clicks and tubes , same with power off , resetting did not fix the issue 

2. mcd 12000 roon is finicky , shows up after 3 hours or never

 

Any thought what could be wrong here?

128x128joshziggie2021
joshziggie2021's avatar
joshziggie2021 OP
11 posts
 

Here is a link to my Dropbox . Shows the video of issue

 

https://www.dropbox.com/scl/fi/m0hbxa47hi6863ub5pzd4/Video-Oct-20-2024-2-33-19-PM.mov?rlkey=9u9lqflfd6npmbz8398nbkb14&st=9xezbh9q&dl=0

tubeguy80
64 posts
 

This is 100% a situation where you contact your dealer and/or McIntosh for help. Lots of well meaning people on here but probably none of us qualified to troubleshoot a faulty device like that. But McIntosh has a good reputation for support so you should be able to work with them.

joshziggie2021's avatar
joshziggie2021 OP
11 posts
 

Ok thanks !

joshziggie2021's avatar
joshziggie2021 OP
11 posts
 

@tubeguy80 @hgeifman 

What’s the behavior of the McIntosh mcd12000 when plugged into power ? 
when I plug it into mpc1500 the dac powers up.  This shouldn’t be happening to any device !

 

my expectation is for it to get power but not to turn on and stay on stand by mode when I plug it into power .

 

hgeifman
2,150 posts
 

@joshziggie2021, I cannot solve your issue.

Please call McIntosh Customer support. Their support is excellent.

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