2. digital
  3. 175911-154456

Mytek - Empire chapter II

To whom it may concern, I`ve posted a Discussion about a pre-order made for Mytek`s new product Empire, paid 50% in advance, and due to be delivered by May 2021. The post has been removed by a moderator. After a series of unpleasant events, I have just received the refund on March 2022. I thank Michal to return my money in fulll. I also thank the member of this community for the support, that I believe was determinant for this outcome.   

songfabio
rsf507
2,313 posts
 

Glad it worked out finally! Still way to long for the correct outcome

carlsbad's avatar
carlsbad
1,551 posts
 

Thanks for letting us know.  Many read that thread with interest.

hiromyk
7 posts
 

songfabio,
I hope you are still around this forum. I'm in a similar situation you were in, so it would be much appreciated if you could help me.  
I pre-ordered Liberty DAC 2 on November 1st 2021 at Mytek's website, which was supposed to be shipped by the end of last year, but it is not shipped even by now. I already made many contacts by e-mail, support ticket, Sales Order page, but Mytek has made no response. I'm beginning to feel they are cheating me. Liberdy Dac 2 is tagged IN STOCK several months, so parts supply shortages is not the excuse on this.
I suppose you were making contacts directly Michal Jurewicz, can you tell me his e-mail address? I can't find it on their website.

songfabio OP
5 posts
 

Hi Hiromyk,

Very sorry to hear that you are in the same trouble that I was. His e-mail is mehow@mytek.com and he is a member of this community.

I sincerely hope you find a solution soon. 

hiromyk
7 posts
 

@songfabio 

Thank you for your reply, I really appreciate it. I'm gonna try to contact him and request a refund for my money. 

More to discover