2. amps-preamps
  3. 1117175126

Need help/advice from Bryston owners

A couple of days back my 2 year old 14 BST went up in smoke with an impressive firework display. I bought the amp from the authorised Bryston dealer in New Delhi, India, where I live. The dealer informs me that the malfunction was probably caused by a shorting of the speaker terminals and hence is not covered by the warranty.I am not sure what caused the malfunction;but what are the fuse and the circuit breaker switches meant for?
I have a $300 Marantz receiver which goes into standby if the speaker terminals are shorted. Would imagine that a 6k amp would have similar technology.
Would appreciate any advice/ suggestions.
Many thanks.
Sunnyboy 1956
128x128sunnyboy1956
teajay
1,691 posts
 
Sorry that your amp went up in smoke. However your dealer's explanation is a punch of bull-crap. Regardless, of what caused the malfunction call Bryston, as Raquel suggested, they are a great company and will address your problem. As far as your dealer, I know I would not be a patron of his store anymore if this is how he handled this difficulty. CALL BRYSTON-forget about the dealer.
ehoehn
169 posts
 
Contact Bryston directly. They will take care of you.
proggy
15 posts
 
Hi,

You're getting great advice. Contact Bryston directly.

I sent in my BP-20 preamp earlier in the year for what turned out to be a problem with an upstream component. Bryston tuned up the 11 year old preamp with a couple of new connectors on the back and replaced a slightly sticky power switch. The thing is like brand new.

I have a feeling they'll get you fixed up.

Regards,
Erik
antmo
31 posts
 
i actually have shorted my speaker terminals by letting them touch....did it more then once,always just blew the fuse on the amp side of the 4BST.
squirrel
18 posts
 
As others have said, Bryston will take care of you. Forget the dealer and contact Bryston directly.
More to discover