2. misc-audio
  3. 137657-2720

Paypal issues through Audiogon

For the second time recently, I purchased an item on Audiogon. When I try to complete the transaction thru Paypal I keep getting the following message "this transaction cannot be completed please return to the participating website & try again". The last time this happened, I requested that the seller send me a money request via Paypal which he did. I no sooner paid his $1,350 request and Papal took an additional $1,350 from my bank account . It took me approximately 5 business days before they reimbursed my account . Has anyone else encountered this issue.? I would like to pay the seller of the record I purchased today but if I pay via his mailed payment request I think there is a chance the double payment issue may happen again.
128x128lwin
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maritime51's avatar
maritime51
1,288 posts
 
What was your answer?🤡
bbarlow690
60 posts
 
Recently, PayPal wouldn't let me use the credit card I have on file and use elsewhere with PP.  Only my bank balance, which was insufficient for the transaction.  Adding the credit card didn't work.

Called the seller, and we did it over the phone with my CC.  The unit is here and functioning, but now I have an item that I have "committed to buy" in my Audiogon cart that I can't delete.

Emailed Audiogon for proper resolution.  It shouldn't be this hard.
uberwaltz's avatar
uberwaltz
13,381 posts
 
The audiogon checkout system seems to be giving some folks here grief by the sounds of it.
Now I am probably going to jinx myself here but every sales and purchase transaction I have made here always using the Agon checkout has gone perfectly.
Including using PayPal on some over $3k transactions.
And even using the Agon shipping services no hiccups.
I have both my PayPal and my direct bank card linked to my account and mix em up as to which I use but still never an issue.
Not sure what may be different on others accounts or is it just bad luck?
mitch2
4,084 posts
 
I have been buying/selling here since 1999 and recently (the past year?) have experienced the same issue as @bbarlow690  (i.e., cannot link sale to PP credit card) when I try and use PayPal.  I use PayPal for many other purchases outside of Audiogon and have never had this problem anywhere else.  The Audiogon team indicated to me that several other members have this issue but we haven't been able to fix it yet.  I don't buy much anymore so I am not too worried about it but if somebody else figures out how to fix it, please post your resolution.
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