My take on Supratek,
I would like to vent and pass along what I experienced, it's not good. I am aware of others also who had issues but don't want to post do to being ridiculed.
I ordered a Sauv. pre and was given a date of delivery which turned out only to be a lie, the pre arrived months late. I was in contact with Mick on numerous occasions once the delivery date passed, what really pissed me off was he contacted me saying it was ready for delivery and for me to pay the balance in which I did. Weeks after paying I still never received anything and when I was back in contact with Mick he only gave me excuses which were lies, one lie after another, not a good way of doing business.
When the product finally arrived, in a DHL box. Not even a manufacturer's box or double boxed. The worse packaging I have ever seen, the packaging was a joke.
I opened the package up to only find my new pre looking poor in the quality of the finish. The corners were all cracked, the high gloss black finish had some runs and other areas with an orange peel effect, the chrome top plate of the pre it's self appeared to have smear marks or water marks. I tried to clean but found that this was just a poor chroming job. The power supply chrome plate was only partially plated. I was disgusted.
Prior to buying I had read and discussed with Mick that he personally inspects and listens to every piece during burn-in prior to going out the door, humm! I don't believe that either.
When you read the owners manual it also refers to this along with the reference to being hand made saying there will be marks etc. but for you the owner to appreciate this like owning a rug, bla! bla! What a joke this was! if I had read that prior I would have never bought it.
When I connected the pre., well there were issues there also.
Contacted Mick and was given excuses suggesting it was to do with the shipping company, humm! Didn't believe that either, how could you.
A friend also got a Gra pre around the same time, his had quality issues also, some the same but others which included the volume knob would not even turn.
The remote what a joke! I have never seen such a piece of crap! I paid allot of money for this pre.
Got another one, replacement months later again waiting and again, poor quality of finish, same crappy remote and crappy packaging. The chroming again wasn't all that but better, cracks in the corners again but this time my volume knob would not turn. The hole cut was off set just like what my friends was which was causing it to bind.
This was my most horrid experience in audio and I'm not alone as others have shared their experience with me.
The sound, nothing all that special.
Not shocked to see him gone and would never recommend his product.
