Update: Just bought another (3rd) DLA-HD350 from Best Buy in Southern Cali area for $1000 plus $129 for 2yr war (includes one free bulb replacement)!! Also, JVC will replace dead bulb this demo came with, under their warranty! - amazing!!!
Sogood51, might I just state that, first, the HD350 is FULLY AUTOMATED AND MOTORIZED, unlike simpler stipped down MANUAL EVERYTHING models from likes of Epson and optoma! So, inherently, there's more right there to possibly go wrong and need service, with the much more robust and motorized JVC projectors. This last one I just bought being the 3rd I've owned, yes, I can say I already had a service issue, which was a thin blue discoloration stripe down the left side of image. However, JVC replaced optical block for repair over 2 days turn-around time, and all was perfect! NOT ONLY THAT, THEY GAVE ME A NEW REMOTE CONTROL, NEW FEET FOR THE PJ, AND A BRAND NEW REPLACEMENT BULB TO BOOT!!!..all under warranty, of course! EXCEPTIONAL customer service, indeed!
At any rate, I've been thilled thus far from not only JVC's customer service, but the image quality from these things is just amazing!..and I got em all for screamin deals too.
Beyond all of that, I see nothing on these units that would lead me to believe that these JVC's have more service issues than anything else out there. In fact, I've owned litterally more than a dozen video projectors in the past 8 years, AND MOST ALL OF THEM HAD SOME SORT OF IMAGE FLAW, ISSUE, OR IMPERFECTION - if not some sort of break down- TRUTH BE TOLD!! Let me list:
Sanyo PLV-Z1 - swapped out with replacment (pixels out)
InFocus X1 - red discoloration in one corner
OPtoma HD65 - image from chip not all the way up 16:9 view
Epson 8350 -(owned 3)all 3 had red discoloration in black
scenes/field, 1 was at least 2 pixels off 3lcd
Optoma HD65 - (currently own) 1/2 image is pinkish color
Panasonic PTAE4000U - no issues to report(lacked image pop)
Mitsubishi HC6800 - 1/2 image was bluish hue/darker
JVC HD350 (owned 3ea) one service issue,fixed jvc -perfect.
I'm just saying. I don't think I believe for a second the JVC's are more prone to issues than anything else. They're fragile pieces of machinery by nature. So undoutedly you'll find issue across the board with this catagory over most anything else, in my experience. Some might differ, I'm sure, though.