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Schiit Ragnarok Problems (Low QA)

Just got my Ragnarok,

current setup:

Mcintosh MHA-100
Marantz HD-DAC1
HD800
LCD-3

For my surprise the volume knob is fully disconnected and cannot be connected back without being loosely and that means that for controlling the volume i literally just use the bare metal connector to increase/decrease it.

The Amplifier make horrible noise when turn the volume up or down and the music cut during this operation.

The headphone cables are great, also the Amplifier make these noises without being connected.

Really disappointed from Schiit, their sound might be great but the built quality is subpar to the Mcintosh or even much cheaper gear.

unfortunantley ill need to return it :(
udishamir
kalali's avatar
kalali
1,977 posts
 

"The Amplifier make horrible noise when turn the volume up or down and the music cut during this operation."

The tech's response is true for the second half of the statement above. Music will mute the instant(s) the attenuator relay switches between resistors.

gdhal's avatar
gdhal
1,641 posts
 
I would call them and see what they say first.

Unfortunately, Schiit does not answer the phone or return calls. They are only responsive to emails.


udishamir OP
9 posts
 
I decided to stick with the Ragi, its sound quality is simply beyond any imagination !

ill go ahead and sale my MHA-100, no need for both.

For now using the Marantz DAC-1 until the Yiggrdasil will arrive. Ordered micro tiny screws to tight the volume knob.
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