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Sound mutes on DTS mode...

en I watch a DTS ES movie the sound blacks out for a split second every few minutes, why could this be, Dolby Digital performs flawless...any ideas? Thanks Chad

P.S. I have had this happen on multiple movies
chadnliz
gamo
5 posts
 
Chadnliz,

I thought Samsung support should know by now the problem of the DTS cutting out. Based on what I have seen off the Internet, they should know. Sounds like you had a support person like I did that didn't know a thing. I would ask for the support manager to escalate the call to have it resolved. Based on the other posting, Samsung knows but it seems they are fighting back. I definitely feel your pain. I tried three units and gave up. Thank goodness I bought them at Best Buy who has a great return policy.
chadnliz OP
3,736 posts
 
I am just gonna use it for Dolby Dig till I can afford a real player
gamo
5 posts
 
Chadnliz,

I just went to the Samsung site and here's the link to the firmware upgrade for the 841. I guess the tech support people there really do not know what is going on. Good luck with the firmware upgrade.

http://product.samsung.com/cgi-bin/nabc/support/b2c_support_product_results.jsp
chadnliz OP
3,736 posts
 
Thanks for the linnk, but it is only a upgrade for the DVI input default and nothing to do with anything else, as far as I understand it atleast, but thank you very much.
gamo
5 posts
 
Chadnliz,

Didn't realize it was for the DVI input only. Wish you the best of luck with the DTS issue. Good idea to just keep it in Dolby Digital. At least there isn't a problem with that function.
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