Starting my showroom again


 

Hello, audiophiles. I would like to get your honest feedback. Back in 2022, I had to close my business in Nashville owing to a series of unexpected occurrences (several deaths in the family, a rapid move to assist my mother-in-law, and a brain operation); all of this necessitated that I close the store in a matter of weeks. It was now a two-hour trek to Nashville. I worked as a glorified gate operator at a chemical company because that is all was available in our small town. I received an opportunity to become national sales director for an audio company, which would provide some income—not much, but enough to go back into the hifi business at the bottom level.

 

 

 

So now you know the incredibly brief version of the story. Here's the question: there is a little town about 30 minutes away that is booming and gaining more expensive retailers like Ulta and StarBucks. So here's the question.

 

Do you believe a small town like that might support an up-and-coming hifi business that sells receivers, speakers like PS Audio, KEF, and other manufacturers at a lower price point until the store can handle more expensive items? The closest "electronics store," Electronics Express, is nearly an hour and a half away. I have had an audio shop since 2003, beginning in Florida. Thoughts?

 

128x128nashvillehifi

I would be hesitant as I started with a home business  in a 50 K city about 70 miles from Minneapolis  and  ended up  moving to a store front  and also another store front in a 100 K city  with closest larger city 3 hours away.  Sold Kef, Quads, spendor, Rogers , Qln and Boston Acoustics, , Vandersteen, Apature

Micro Seiki and Kyocera and Walker TT,  

Kyocera electronics, Denon, Conrad Johnson,  Hafler, Precision Fidelity

Ended up selling cheaper products like JVC, Sherwood, Fisher.

Market could no afford the products. Customers wanted a complete system with equipment rack for $1000. Lost $500,000 in 2 years .  

I was not making much at home even when I was drop shipping. Forced to go to brick and mortar.  Had to buy 1 to show and 1 to go and all COD.  It was a hobby turned into a business ( not a good idea )   Good luck if you do start.  A lot of competition now with internet sales. A lot of home based stores  as competitors. 

 

I lurk around in Reddit and see lots of young folks just starting to get into "better audio".  They inherit stuff from grandpa, or are scouring thrift shops and end up not happy or not knowing how to improve their sound. Some of these people thing they have scored a big find with the black plastic department store systems - they need some gentle exposure to real gear.

There are also a bunch of new vinyl fans who only have a bluetooth turntable and powered speakers who wonder how much better an integrated amp (or some old overpriced "silver face" receiver) will make their system sound.

I guess this would lead me to think a store that has reconditioned, or can recondition used equipment, merged with some streamers and quality entry level components could find a niche.  I'm not sure about on line stealing your sales, but if you stick to MAP products would that help?

I'm thinking that the majority of us boomers are happy with our systems, or having to downsize and give away our extra stuff to family - not spending a ton cash  So maybe cater to  the younger demo who spend a lot of time at home gaming, watching movies, and listening to music at their work from home desks.

This post sounds so familiar. My education and back ground is a sound engineer and electronic technician. Even back as far as high school, my dreams were to have a "stereo store".

When I graduated from college I went to work (in the service department as a tech), for a regional stereo store with 7 locations. I left there to become the store manager and service tech of a stereo store in my home town.

After some differences with the owner, I left and started my own repair shop. I was very successful with that so I figured it was time to take the plunge and open up a "stereo store".

This would have been in 1980. The lines I had were Harman Kardon, Denon, Tandberg, CM Labs, B & W, Rodgers, Polk, among others. By the mid 90's I was close to having to file bankruptcy.

I closed down the retail part of my shop and went back to strictly servicing. In the early 2000's it became evident that the repair business was going south as well.  Equipment had basically become throw away. The ratio of out of warranty repairs to in warranty had completely flipped. As a result, it was time to change career paths and I started a new business.

The business was very successful. With success I had developed an exit plan (as I was 10-15 years out from reaching retirement age). About the time the exit plan was to go into effect in the early 20 teens, the buyer decided it was too much work, left and changed career paths for another job.

Now I had to find another buyer, and COVID hit. Business fell to 17% or what it was. Luckily, I eventually found a buyer, was able to sell at a reduced price, but I am officially retired.

In regards to your situation, a couple of points to be made. Everything you knew about business from you previous experience, it is not totally irrelevant, but mostly.

The Pandemic changed everything, and it will NEVER go back t how it was. Web presence or not, you will not compete against the Amazons of the world.  The Pandemic allowed Amazon to become the "go to" shopping place, and that is ingrained shoppers habits, and habits are hard to break. 

Others have mentioned cash reserves. Very valid. Unless thing have changed, vendor have "opening order" requirements, and there is a $$ amount buy in, and then you have to do so much each year to keep the dealership, and most want the line fully represented (no cherry picking).

It is fun and very fulfilling to educate people about audio, but that portion doesn't pay squat. Most people will go for the best price, even a few dollars. No business is rock solid any more. Who would have thunk Sears would be where they are.

You can work you ass off (as I did with 70-80hr weeks), and in the long run, while it keeps you afloat, it doesn't seem put anything in your bank account.Believe me, I'm talking from experience.

The long and short of it is, you are going to do what you want, but if you want to save yourself the stress of wondering how you are going to pay the bill, buy or collect audio equipment for your own enjoyment, or go t work for someone else, because the stress gets in the way of the joy and fun.

Here is my one-and-a-half cent

The hifi business is similar to the fashion business in many ways. Online Chinese own most of it. Prestige brands make fortunes overseas while their traditional former customers while their days in assisted-living facilities. The once-dominant middle market of department stores and specialty shops is as good as dead. The only segment that's still thriving, besides LVMH, is vintage and resale. 

I could see an opportunity for a small business that repairs / refurbs "parts & repair" gear bought for pennies on the dollar, sells it online, and figures out the challenge of packaging and shipping at a reasonable cost. Partnering with a good tech would be the differentiator and value add. Techs are thin on the gound to begin with and more often than not they're incompetent - hence the somewhat abundant supply of gear deemed unfixable.

Run the business from your respective garages. No overhead is key.

 

I would take a page from Jay's audio playbook and become a dealer from your basement. Create a YouTube channel and offer advice and expertise something that Jay really doesn't do and cultivate a following. The future of the audio industry is Drop shipments from the manufacturers and the storefront presence is a dying art.