Synergistic New Tesla Line...Any comments?

Wow, I had nothing but good experience with The Cable Co. they had every Synergistic Research cable I wanted to demo. I use the same guy all of the time I never felt as if he was rushing me off the phone and/or didn't have time to talk to me. At times when I was unable to reach him via phone he always calls back. When I call my local dealer I'm unable to reach my guy I deal with at times. We need to understand they do get busy and we aren't their only customer.

As far as screening calls from my understanding some of their sales team/reps live in different parts of the country and the calls are routed to them. I know my guy isn't in New Hope, PA.

Regarding customer service when I received the demo cables there was an error made by TCC I made 1 phone call and the problem was resolved on the spot that day, 2 days I received the correct cables and they paid for the shipping.

My local dealer sells Audio Quest cables for the most parts that's it. Actually I save 8% sales tax dealing with The Cable Co. and I received a very nice discount on my purchase and the shipping was free. For the record my local dealer would not have given me the same type of discount on anything, actually it's like pulling teeth trying to get any type of discount from them.

The other local dealer I wouldn't give those clowns the time of day they are nothing but a bunch of snobs. When you walk into a store with no customers and it takes more then 15 minutes for someone to greet you that speaks volumes. Enough said...

Upon finding out the products I wanted and what type of system I have they then wanted to kiss my hand as if I were Michael Corleone.

If you guys know of another audio company where you can demo scores of different cables and/or products please let me know.

I consistently recommend The Cable Company for the same reasons as Jmo. I never had a problem and always received top notch service. I know they have been very busy with lots of request lately. (Mainly due to the Synergistic’s new line, I assume) Seems like since they do such a great job, their client based increased so much that they can not offer immediate service and some wait time may occur. That alone speaks volumnes about how much their service is in demand by audiophiles that want to try many cables before they buy.

I here you Jmo, Joeyboynj,
The Cable Company offers that unique service that can be frusterating when you cant get thru or they cany even call you back.
If I finally contact them and they tell me it will be 1-2 months again to demo the cables, that is it! No more for Cable Company for me.

But, this thread is about the Synergistic Tesla Cables. Actual Audiogonners experience and recommendations is far superior in help than any company trying to sell me something.

I also wish to put in a good word for the Cable Company. I've never had anything less than the most courteous service from them. Aside from being very helpful and friendly, they have allowed me, on several occasions, to extend my time period for further listening. I consider the opportunity they provide for sampling before buying to be invaluable, and as usual I continue to look forward to dealing with them when I need to.

OK, enough about The Cable Company - everyone has an opinion. As far as SR is concerned, I put the Apex Tesla bi-wire speaker cables into my system yesterday afternoon, replacing VD Revelation that was shotgun bi-wired. There are various threads about what is the best way to bi-wire and since I was changing both cables and methods, I held my breath. Turned out to be totally unnecessary - the new cables are working synergistically (couldn't resist) with the other Tesla cables in my system and the sound is more detailed, more organic, more transparent and the layering front to back is better - it is much easier to pick out exactly where the instruments and singers are in relation to each other. One of my concerns was that I would lose some of the great bass and speed I had - so far, that has not been the case and the cables barely have 10 hours on them. The sound seems to be a bit more real and details are not lost when the volume is turned down, a problem I was having before. Another concern I have is that the presentation will become fatiguing, but so far that has not been the case at all. Bottom line - I'm happy and have no present desire to do anything more other than to ENJOY THE MUSIC!!