Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
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According to one source Johnny Boey, the self styled Audio Pimp, was supposedly on the wanted list by NY and Louisiana not long before he vanished after MSS Hifi was shut down. Back in 2003 he was arrested at his home but somehow got off, although according to another source he had done time behind bars at once or more for other things. Slippery character to say the least and the last person I'd ever want to do business with. To those of you who did, what were you thinking?
Do a search on PurePower in these forums, you will get all the details regarding their product and service.

For years, all the magazines and industry heavyweights have pushed why we should support brick-and-mortar retailers. Well, I purchased a turntable from this well-established dealer in Hawaii. The whole experience was terrible, and the guy just give empty promises one after another. I ended up hooking up with another dealer just so I could buy parts that were missing and get broken parts fixed to get it to work.

I had filed against both with Better Business Bureaus and Consumer Protection Agencies, but they both have no power whatsoever.

FrankC
I get what you're saying about having a bad experience, but is it fair to condemn all retailers because of it? Also, if you don't have any good local dealers, I can recommend some excellent dealers that will do the right thing by you.
CSA Audio, Montclair, NJ, 35 years ago. Paid in full for an Audio Research RPR-1 with faceplate that they were to order for me. Weeks passed and when I called them, they gave me hassle and excuses. I went to the store, and when they finally admiited they hadn't ordered it yet and couldn't give me a delivery date, I asked for a refund. Mind you, I was as polite as could be. They asked me to leave and when I repeated my request for a refund, they called the cops!

I then called ARC and had the unit - it was the last they had - shipped to another ARC dealer. (Audio Advocate in Millburn.)

CSA did finally refund my money. I never did business with them again.
Cleeds: Who at CSA did you deal with back then? Was it a guy named Dale?
In all fairness to CSA, it should be noted that the ownership changed many years ago.